I. General Terms Scope of Application
Please read these General Terms and Conditions carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use the website or its services. These Terms and Conditions ("GTC") apply to all legal transactions made through our website. The site is operated by Bride Edition by Sheveleva. Throughout the site, the terms "we", "us", and "our" refer to Bride Edition by Sheveleva. We reserve the right to modify these GTC at any time. The version valid at the time of order placement shall apply. Our product range is intended for customers residing in Switzerland. Deliveries are limited to Swiss addresses. Products shown are available while stocks last. We reserve the right to decline unusually large orders intended for resale.
Product and Price
9. All prices are subject to change without notice. The prices shown at the time of order placement apply.
10. Products are available exclusively online. We strive for accurate representation, but cannot guarantee exact color display on all screens.
Billing and Account Information
11. We reserve the right to refuse or limit any order at our discretion. In such cases, we will notify you via the contact information provided.
12. You agree to provide current and accurate purchase and account details and to update them as necessary.
User Feedback and Submissions
13. By submitting comments or suggestions, you grant us unrestricted rights to use them. We are under no obligation to keep them confidential or offer compensation.
Personal Information
14. Your submission of personal data is governed by our Privacy Policy.
Errors and Omissions
15. Occasionally, our website may contain errors or omissions.
16. We reserve the right to correct such information and cancel orders if necessary.
Warranty and Liability
17. Liability is governed by applicable law. We are not liable for indirect or consequential damages or delays.
18. We disclaim liability for damages due to misuse, third-party modifications, force majeure, or improper storage.
II. Returns and Payments Returns
Products may be returned within 14 calendar days of receipt. All return requests must be communicated via email to info@brideedition.ch. Returned items must be unused, undamaged, and in original packaging. Customers are responsible for return shipping costs unless otherwise agreed.
Payments
3. Payments must be made in Swiss Francs. Accepted methods include bank transfer, Twint, or other listed options.
4. Full payment is due at the time of order.
5. Products remain our property until paid in full.
III. Order Changes and Cancellations
Orders are binding once placed. Any changes or cancellations must be requested via email and are subject to our approval. In cases of unavailability, we will inform you and issue a refund if applicable.
IV. Shipping Delivery
Orders are shipped via Swiss Post within Switzerland. Shipping charges depend on weight and order total and are shown before order confirmation. Orders are generally dispatched within 48 hours (weekdays only). Delivery may take 4 working days. During peak periods (e.g., holidays), preparation time may increase. Free shipping is available for orders over CHF 200. Charges for smaller orders are CHF 2.00 or CHF 7.00. If your parcel has not arrived within 5 working days, please contact us at info@brideedition.ch. If items are missing or damaged, notify us by email with your order number and issue description. We cover return costs for faulty items.
Thank you for shopping with us!